Privacy Policy
Swarga Rath Kolkata is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, https://www.swargarathkolkata.in, and any services we offer, including phone or WhatsApp communication.
By using our website or contacting us for services, you agree to the terms outlined in this policy.
🔐 1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, address
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Service Details: Funeral service type, booking date, location
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Payment Information: Mode of payment, transaction ID (no card details are stored)
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Usage Data: IP address, browser type, device, pages visited
📲 2. How We Collect Information
We collect data through:
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Contact forms on our website
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Phone and WhatsApp communication
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Google Ads or Facebook Ad forms
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Booking or payment portals
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Cookies and analytics tools (e.g., Google Analytics)
✅ 3. How We Use Your Information
We use your information to:
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Process service bookings (hearse van, freezer box, cremation, etc.)
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Provide customer support and updates
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Improve our website and services
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Send important service-related notifications
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Comply with legal or regulatory obligations
🔄 4. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
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Our internal staff and support team for service execution
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Payment processors (e.g., Google pay, PhonePe) for secure transactions
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Government or legal authorities, when required by law
🔐 5. Data Security
We take your privacy seriously. We:
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Use SSL encryption on our website
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Store data on secure servers
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Limit access to sensitive data to authorized personnel only
📁 6. Cookies & Tracking
We use cookies to:
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Improve website performance
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Analyze visitor traffic
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Remember your preferences
You can modify cookie settings in your browser at any time.
✏️ 7. Your Rights
You may:
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Request access to the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing messages
Please contact us at 📧 swargarathkolkata@gmail.com or 📞 +91-8582889996 for any such requests.
📞 8. Call Recording
To maintain service quality and for training or verification purposes, phone calls made to or received from Swarga Rath Kolkata may be recorded. These recordings are securely stored and only accessed by authorized personnel. By contacting us via phone, you consent to this recording.
👶 9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
🌐 10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
📬 11. Contact Us
For any questions about this Privacy Policy or how we handle your information, please contact us:
Swarga Rath Kolkata
5/2, Seal Lane, Tangra, Kolkata – 700015
📞 +91-8582889996
📧 info@swargarathkolkata.in
🌐 https://www.swargarathkolkata.in